LaCie 5big Thunderbolt 2 Manual de usuario descargar pdf (Pagina 42)

LaCie 5big Thunderbolt 2 User Manual 42

The LaCie 5big Thunderbolt 2 is unresponsive.

Q: Have you tried to restart the system?

A: Eject the volume from the computer and shut down the LaCie 5big by applying a short push on the front

button. If nothing happens after a few minutes, you can force the LaCie 5big to turn off by applying a long push

(more than four seconds), then release it. Once off, restart the product by pushing and immediately releasing

the front button. Note that a long push is not recommended under standard operating conditions as it may

result in data loss. Once the status LED stops blinking blue, check your computer for proper connection to the

LaCie 5big volumes.

The LaCie 5big Thunderbolt 2 is overheating.

Q: Is the ambient temperature too high? Is the air vent blocked? Are several fans malfunctioning?

A: If the ambient temperature is below 40˚C and the fan output is clear, you may have one or several

malfunctioning fans. If the LEDs are flashing blue and red, check System LEDs for details on the meaning.

I am not certain if the LaCie 5big firmware should be updated.

Q: Where can I check the firmware version?

A: Check LaCie RAID Manager for the firmware version.

Q: How do I know if the firmware is the latest version?

A: Go to the LaCie support for the latest information on the product.

Problem: I do not see the LaCie 5big Thunderbolt 2 volume on my computer.

Q: Are there first generation Thunderbolt technology and/or Thunderbolt 2 devices connected to the same port?

A: Disconnect other Thunderbolt devices and see if the LaCie 5big volume appears on the desktop.

Q: Does the icon/Do the icons for the LaCie 5big Thunderbolt 2 volume(s) appear on the desktop?

A: The hard drive icon(s) for the storage should appear on your desktop. Confirm that the Finder preference for

displaying external volumes on the desktop is selected at Finder > Preferences > General.

Q: Is the LaCie 5big Thunderbolt 2 technology enclosure connected to a computer that supports Thunderbolt 2 technology or

first generation Thunderbolt technology?

A: The connection type for Thunderbolt 2 technology and first generation Thunderbolt technology is the Mini

DisplayPort. While older Macintosh computers include Mini DisplayPorts, they are only used to connect one or

more monitors. Legacy Macs with Mini DisplayPorts do not support Thunderbolt 2 technology devices such as

the LaCie 5big Thunderbolt 2.

Q: Did you follow the correct installation steps?

A: Review the installation steps (see Setting Up). Make certain that both ends of the Thunderbolt cable are

firmly connected to the ports and that the device is receiving power via the included power supply.

Q: I connected the enclosure to my new Mac with an older Mini DisplyPort cable that I use for my monitors. Why can't I see

the volume(s) on the desktop?

A: Thunderbolt 2 storage requires cables specifically constructed for Thunderbolt technology. Use the cable that

was shipped with your device.

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LaCie 5big Thunderbolt 2 Manual de usuario Pagina 42